Privacy Policy – BlissValley.co.in

Last Updated: 05/12/2025

BlissValley.co.in (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect the personal information of visitors, prospective buyers, customers, and business partners (“you”).

This policy applies to all users who interact with our website, submit inquiries, or engage with our project Bliss Valley — a premium gated community residential development.

Information We Collect

We collect information to provide you with accurate property details, respond to inquiries, schedule site visits, and deliver a seamless digital experience.

  1. Contact Information
  • Name
  • Mobile Number
  • Email Address
  • City/Location
  • Purpose of Inquiry (buying, investment, site visit request)

Purpose:
To respond to your inquiries, share project details, schedule site visits, and assist you with property information and documentation.

  1. Inquiry & Project Interest Data
  • Plot size preference
  • Budget range
  • Timeline for purchase
  • Any information submitted via contact forms or WhatsApp/chat widgets

Purpose:
To provide personalized assistance, send relevant property updates, and prepare accurate proposals.

  1. Technical / Website Usage Data

Collected automatically through cookies and analytics tools:

  • IP Address
  • Device type & browser
  • Pages viewed
  • Time spent on website
  • Interactions with forms or ads

Purpose:
To improve website performance, enhance user experience, secure our platform, and personalize marketing communication.

How We Use Your Information

We process your personal data strictly for valid and limited purposes:

  1. Property Information & Support
  • Responding to your queries
  • Sharing brochures, pricing, layout plans, and offers
  • Scheduling site visits
  • Providing after-sales or documentation support
  1. Marketing & Communication

With your consent:

  • Sending project updates, promotions, new launch details
  • Delivering WhatsApp/SMS/email notifications
  • Retargeting through ads

You can opt out anytime.

  1. Business & Legal Requirements
  • Compliance with applicable Indian regulations
  • Preventing misuse, fraud, or unauthorized access
  • Maintaining internal records and audit requirements

Your Rights Under the DPDP Act (India)

In accordance with India’s Digital Personal Data Protection (DPDP) Act, you have the following rights:

Right to Access

Request details of the personal data we hold about you.

Right to Correction

Request correction or updation of inaccurate or incomplete information.

Right to Erasure (Right to Be Forgotten)

Request deletion of your data when it is no longer needed for the original purpose.

Right to Withdraw Consent

You may withdraw your consent for marketing or communication at any time.

Right to Grievance Redressal

You can raise concerns regarding data usage and expect a timely response.

Sharing Your Information

We do not sell or trade your personal data.
We share it only when necessary:

  1. Service Providers

Trusted third-party vendors who assist with:

  • Website hosting
  • Lead management & CRM
  • Marketing/advertising services
  • Analytics tools

They operate under confidentiality agreements.

  1. Project Partners

Only when required for documentation, registration assistance, or legal obligations connected to Bliss Valley.

  1. Legal Compliance

When required by:

  • Applicable laws
  • Court orders
  • Government authorities

Data Security & Retention

We implement strong technical and organizational safeguards, including:

  • Encryption
  • Firewalls
  • Secure server storage
  • Role-based access controls

We retain your data only for as long as necessary to fulfill the purposes stated in this policy or as required by law.

Cookies Policy

We use cookies and similar technologies to:

  • Understand visitor behavior
  • Improve website performance
  • Provide relevant ads and property updates

You may disable cookies through your browser settings, but some website features may not function properly.

Contact & Grievance Redressal

For privacy-related concerns, data requests, or grievance redressal, you may contact us at:

Grievance Officer – Bliss Valley
Email: info@blissvalley.co.in

Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.